I am Sailesh living in Singapore with over 30 years of experience and passionate in delivering customer service. I have had opportunities to work for a few global and reputed organisations across diverse roles in the organisational hierarchy including Service Delivery, Account management, Technical support Operations, Project and Team management. I am extremely proud to cherish all the satisfied customers and stakeholders who I have come across and the teams and individuals that I have worked together towards providing world class customer service.
Apart from doing a full time job, volunteering, counselling and working towards a cause towards humanity has intrigued me and am actively seeking avenues to be able to do more in this area. I am looking for like minded people who I can team with to achieve this objective. I have been serving as a grassroots leader serving the community here in Singapore for the past 8+ years. Through this website, I plan to create / join activities that would help towards a cause.
I can state that I am an avid listener and feel that despite this simple skill that everyone has, a very few of them use it. For me, It all started from early in my career observing and listening to various people and their perspectives about anything. It may be this reason that customer service came natural to me and became passionate about. Extending this further, I like to listen to people and after understanding their view point, by asking some questions, I am able to connect with them. In this world, I feel that everyone has stories to tell but no one wants to listen and I am willing to lend my ears to such people.
I am also deep into analysing human relationships of all kinds and try to reason out why someone behaves in a particular way. I feel I have this unique skill of putting myself into their shoes and feeling their pain. This makes me a natural counsellor however the flip side is that I can overdo and sometimes lose my sleep in the process. I am trying to get better at this so I can use this more to help people in pain.
Blogging is a new found love and I hope to share my thoughts on various facets of life that I have experienced and would help people and again connect with like minded people around the world.
I love playing tennis, walking and jogging and don’t miss a chance to reach out to friends, family & colleagues towards socialising and sharing ideas to make this life journey momentous.
In the end, I wish I can leave a legacy of being able to touch and make a mark on people that came across in my life or reached out to me.